L2 Production Support Engineer

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Singapore, Singapore

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Technical Support (SL2)

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BCM Industry

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27/02/2026

Req. VR-121274

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Project description

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
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Resolve production incidents in a smooth and timely manner with minimal impact to business

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Put in controls and checks in place to monitor and smooth the functioning of production systems

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Investigate and understand the cause of defects raised.

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Stakeholder relationships across all groups within the Bank ensuring alignment to common objectives and fulfillment of criteria and requirements across the various businesses and units.

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Member of the development/ implementation team (including off-shore) working on assigned tasks, projects, and it initiatives.

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Interacts with members and other functional teams including members of the offshore team

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Work with team members participating in shadowing and training activities

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Adhere to information controls and security frameworks/ procedures, including change and incident management process

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Provide general administrative support to the team including meetings, knowledge transfer, and activity reporting

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Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.

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Work efficiently and prioritize system enhancement/upgrades

Skills

Must have

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At least 2-5 years of hands-on experience in supporting and troubleshooting Web Based and Client Server applications

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running on Unix Shell Script, Spring Boot Java, DB, cloud knowledge, Linux/Unix and Windows environment.

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Working experience in Banking Industry.

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Experience in troubleshooting/optimizing/debugging/writing SQLs, Java

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Experience in L2 support with analytical skills

Nice to have

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Good communication skills

Other
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Languages

English: C2 Proficient

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Seniority

Regular

Singapore, Singapore

Req. VR-121274

Technical Support (SL2)

BCM Industry

27/02/2026

Req. VR-121274

Apply for L2 Production Support Engineer in Singapore

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