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L2 Production Support Engineer
Successfully
Req. VR-121274
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Resolve production incidents in a smooth and timely manner with minimal impact to business
Put in controls and checks in place to monitor and smooth the functioning of production systems
Investigate and understand the cause of defects raised.
Stakeholder relationships across all groups within the Bank ensuring alignment to common objectives and fulfillment of criteria and requirements across the various businesses and units.
Member of the development/ implementation team (including off-shore) working on assigned tasks, projects, and it initiatives.
Interacts with members and other functional teams including members of the offshore team
Work with team members participating in shadowing and training activities
Adhere to information controls and security frameworks/ procedures, including change and incident management process
Provide general administrative support to the team including meetings, knowledge transfer, and activity reporting
Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
Work efficiently and prioritize system enhancement/upgrades
Must have
At least 2-5 years of hands-on experience in supporting and troubleshooting Web Based and Client Server applications
running on Unix Shell Script, Spring Boot Java, DB, cloud knowledge, Linux/Unix and Windows environment.
Working experience in Banking Industry.
Experience in troubleshooting/optimizing/debugging/writing SQLs, Java
Experience in L2 support with analytical skills
Nice to have
Good communication skills
Languages
English: C2 Proficient
Seniority
Regular
Singapore, Singapore
Req. VR-121274
Technical Support (SL2)
BCM Industry
27/02/2026
Req. VR-121274
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