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Application Support Engineer / Technical Operations Analyst (Front Office)
Successfully
Req. VR-119983
Building a risk applications and tools for innovative international top-tier hedge fund from the ground up, comprising the systems for traders, pre-trade checks and analysis, risks and limits management, reports of trading activities, FIX connectivity, market data providers connectivity (e.g. Bloomberg B-pipe), etc.
Deep Dive Troubleshooting (L3)
Investigate complex production issues. Analyze Unix logs, query databases (SQL), and trace order flows to identify root causes. You solve problems, not just escalate them.
Technical QA & Testing
Validate technical tasks where standard QA teams might struggle. Test backend logic, data integrity, and complex trading scenarios (e.g., FIX message routing) before they hit production.
Release Management
Assist with managing the release cycle, ensuring artifact preparation and readiness for the Prod deployment
Automation & Scripting
Write / maintain scripts (Bash/Python) to automate routine checks, monitoring alerts, and data processing. We want to reduce manual toil.
Technical Analysis
Translate business requirements into technical specs. You will help bridge the gap between non-technical Business Analysts and Java Developers.
Must have
6+ years pf exp in Tech Support
Linux/Unix Proficiency
Comfortable working in the terminal (grep, awk, tail, navigating file systems).
SQL Knowledge
Able to write queries to select, join, and analyze data (MySQL or similar) to verify system behavior.
Scripting Basics
Ability to read and write scripts in Python or Bash for automation tasks.
QA/Engineering Mindset
You verify things thoroughly. You ask "what if?" and try to break the system before the traders do.
English
Upper-Intermediate (B2) or higher. Clear written and verbal communication is a must.
Learning Agility
Ready to learn the Financial Domain (Trading, Orders, Allocations) and FIX protocol rapidly.
Nice to have
AI-Enhanced Workflow
Experience using LLMs (ChatGPT, Gemini) and coding assistants (GitHub Copilot) to accelerate scripting, debugging, and log analysis. We value smart efficiency.
FIX Protocol
Familiarity with Financial Information eXchange protocol (tags, messages like NewOrderSingle, ExecutionReport).
Domain Knowledge
Understanding of the Trading/Hedge Fund lifecycle (Front Office operations).
Java Literacy
Ability to read Java code to understand logic (coding is not required, but reading is helpful).
Tools
Experience with Jira, Confluence, and monitoring tools (CloudWatch, Geneos).
Languages
English: B2 Upper Intermediate
Seniority
Senior
Remote Serbia, Serbia
Req. VR-119983
Technical Support (SL3)
BCM Industry
07/01/2026
Req. VR-119983
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