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Technology Analyst - Application Support & Data Operations
Successfully
Req. VR-123152
Luxoft is seeking a Technology Analyst to support a Banking Data Warehouse and Regulatory Reporting platform for a leading financial institution. The role involves managing ETL processes, application support, batch scheduling, production stability, incident resolution, and regulatory data delivery across multiple business-critical applications. The candidate will work closely with Finance, Operations, Infrastructure, and Development teams to ensure reliable data processing, compliance, and operational excellence.
Provide L2/L3 production support for Data Warehouse and Regulatory Reporting applications.
Monitor, troubleshoot, and maintain ETL workflows and data processing pipelines.
Develop, support, and enhance SSIS packages and SQL-based data integration processes.
Configure, monitor, and maintain Control-M batch jobs and schedules.
Investigate production incidents, perform root cause analysis, and implement corrective actions.
Support release, deployment, and change management activities across environments.
Validate data loads, reconcile reporting data, and resolve data quality issues.
Collaborate with business and technical stakeholders to address support requests and enhancement requirements.
Create and maintain operational documentation, runbooks, and troubleshooting guides.
Ensure adherence to SLA, incident management, and problem management processes.
Participate in Agile ceremonies and contribute to continuous improvement initiatives.
Must have
4+ years strong experience in Application Support and Production Support (L2/L3).
Hands-on experience with SQL Server and complex SQL query development.
Experience developing and supporting SSIS packages.
Experience with Control-M job scheduling and batch processing.
Knowledge of Incident Management, Problem Management, and Change Management processes.
Experience performing root cause analysis and production issue resolution.
Familiarity with release management and deployment activities.
Experience working within Banking or Financial Services environments.
Understanding of Data Warehouse concepts, ETL processes, and Regulatory Reporting systems.
Experience working in Agile and ITIL-driven environments.
Nice to have
Microsoft Azure platform exposure.
Java and Spring Boot development experience.
REST API and Microservices knowledge.
Jenkins, Git, and CI/CD pipeline experience.
Splunk monitoring and log analysis.
AWS S3 file management and data operations.
VBA development and automation.
Automation scripting for operational efficiency.
Experience supporting regulatory or finance reporting platforms.
Exposure to AI-assisted development tools such as Cursor AI or Amazon Q.
Languages
English: B2 Upper Intermediate
Seniority
Regular
Gurugram, India
Req. VR-123152
Technical Support (SL1)
BCM Industry
29/05/2026
Req. VR-123152
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