Technology Analyst - Application Support & Data Operations

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Gurugram, India

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Relocation friendly

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Technical Support (SL1)

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BCM Industry

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29/05/2026

Req. VR-123152

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Project description

Luxoft is seeking a Technology Analyst to support a Banking Data Warehouse and Regulatory Reporting platform for a leading financial institution. The role involves managing ETL processes, application support, batch scheduling, production stability, incident resolution, and regulatory data delivery across multiple business-critical applications. The candidate will work closely with Finance, Operations, Infrastructure, and Development teams to ensure reliable data processing, compliance, and operational excellence.

Responsibilities
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Provide L2/L3 production support for Data Warehouse and Regulatory Reporting applications.

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Monitor, troubleshoot, and maintain ETL workflows and data processing pipelines.

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Develop, support, and enhance SSIS packages and SQL-based data integration processes.

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Configure, monitor, and maintain Control-M batch jobs and schedules.

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Investigate production incidents, perform root cause analysis, and implement corrective actions.

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Support release, deployment, and change management activities across environments.

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Validate data loads, reconcile reporting data, and resolve data quality issues.

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Collaborate with business and technical stakeholders to address support requests and enhancement requirements.

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Create and maintain operational documentation, runbooks, and troubleshooting guides.

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Ensure adherence to SLA, incident management, and problem management processes.

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Participate in Agile ceremonies and contribute to continuous improvement initiatives.

Skills

Must have

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4+ years strong experience in Application Support and Production Support (L2/L3).

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Hands-on experience with SQL Server and complex SQL query development.

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Experience developing and supporting SSIS packages.

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Experience with Control-M job scheduling and batch processing.

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Knowledge of Incident Management, Problem Management, and Change Management processes.

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Experience performing root cause analysis and production issue resolution.

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Familiarity with release management and deployment activities.

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Experience working within Banking or Financial Services environments.

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Understanding of Data Warehouse concepts, ETL processes, and Regulatory Reporting systems.

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Experience working in Agile and ITIL-driven environments.

Nice to have

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Microsoft Azure platform exposure.

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Java and Spring Boot development experience.

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REST API and Microservices knowledge.

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Jenkins, Git, and CI/CD pipeline experience.

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Splunk monitoring and log analysis.

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AWS S3 file management and data operations.

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VBA development and automation.

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Automation scripting for operational efficiency.

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Experience supporting regulatory or finance reporting platforms.

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Exposure to AI-assisted development tools such as Cursor AI or Amazon Q.

Other
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Languages

English: B2 Upper Intermediate

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Seniority

Regular

Gurugram, India

Req. VR-123152

Technical Support (SL1)

BCM Industry

29/05/2026

Req. VR-123152

Apply for Technology Analyst - Application Support & Data Operations in Gurugram

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