Project description

Join our Development Center in Bucharest, and become a member of our open-minded, progressive and professional team. In this role you will be working on projects for one our world famous clients.
You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client.
On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.

Responsibilities

Drive on different tech adoption initiatives (GCP, EXACC, TRC etc)

Provide support for technical infrastructure components (e.g. databases, middleware and user interfaces)

Provide Support and remediation on any issues pertaining to the above applications by providing detailed code analysis of applications' production platform

Estimate time required to implement remediation actions which are under direct control of RTB

Support and contribute to all relevant documentation following our Client's internal Standards, Procedures and Guidelines

Ensure appropriate vendor interaction in a multi-vendor environment

Conduct incident and problem management activities

Conduct scheduled Problem Management meetings with infrastructure groups, problem managers and incident managers OR from Agile world with SMs, POs to track progress and highlight issues

Perform detailed technology analyses to highlight weaknesses and make recommendations for improvement

Perform releases/DR exercises/application maintenance activities over weekends (usually once every 3 weeks there is a weekend activity required)

Contribute with process/compliance enhancements related to support for technical infrastructure components (e.g. databases, middleware and user interfaces)

Contribute to KPI definition in order to keep performance and identify trends

Application monitoring and performance tunning

Technical input for infra patching affecting the application stability (TRC)

Helps with the integration of new features/regions to our Client's support model. This includes managing and rolling out plans of team augmentation up to assuring homogenous knowledge within the team;

Enables and motivates the team

Continuous improvement and keeping up to date on Technology trends

Strong and close collaboration with global & local platform teams

Skills

Must have

Good knowledge of Oracle database

Good knowledge of Rhel OS

Linux OS

Shell scripting knowledge

Network connectivity troubleshooting

Previous experience in and knowledge of ETL / data sourcing techniques

Previous experience with Control M, Tomcat / WebLogic/ Apache/ Fabric highly desirable

Previous production support experience, with can do mind-set and attitude and hands-on approach

Ability to analyze business requirements, defects and propose hot fixes

Ability to work on tight schedule

Ability to work effectively with senior IT and Business stakeholders

Exposure to multiple global locations with various cultures and practices

Understand IT project management

planning, delivery, resourcing, expectation management

Proficient communication

English language skills

B2 Upper-Intermediate (written/verbal)

Nice to have

Hands-on experience with GCP

Other

Languages

English: B2 Upper Intermediate

Seniority

Regular

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Regular L2 Support Engineer

Project description

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