AWS DevOps/Service Delivery Lead - Open Banking

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Sao Paulo, Brazil

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Technical Support (SL3)

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BCM Industry

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05/09/2025

Req. VR-115840

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Project description

Luxoft are partnering with a fintech to bring Open Banking to the North American market.

A state of the art, cloud native SaaS solution has been built, implementing the FDX APIs, to facilitate Open Banking across a broad spectrum of financial services institutions within North America. Luxoft will both develop and run the solution.

Responsibilities
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The Service Delivery Lead will be responsible for:

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Managing the day to day operation of the Open Banking SaaS solution

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Management reporting and governance with the client

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Providing Open Banking SME knowledge and mentoring the broader support team on Open Banking workflows

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Participate in application support and resolving customer issues

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Collaborate with development and AWS SMEs to ensure smooth operation of the platform

Skills

Must have

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7+ years of experience in supporting production environments for financial services institutions

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2+ years of experience in supporting AWS cloud environments

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Working experience in FDX/REST APIs, data sharing and consent workflows

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Previous experience leading a support team

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Experience in successfully running SLA and KPI frameworks for critical applications

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Working experience in ITIL processes, mainly change, release and incident management

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Experience dealing with customer senior management

Nice to have

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Open Banking experience

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French language B2 or above

Other
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Languages

English: C2 Proficient

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Seniority

Lead

Sao Paulo, Brazil

Req. VR-115840

Technical Support (SL3)

BCM Industry

05/09/2025

Req. VR-115840

Apply for AWS DevOps/Service Delivery Lead - Open Banking in Sao Paulo

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