Join our team of experts in Bucharest as a Technical Support Engineer

The Technical Support Engineer will support client products from a major network infrastructure manufacturer, working directly with the partners and customers. The Engineer will work with a highly knowledgeable group of customers and act as an escalation point for other groups within the organization.

Why join us:

  • Attractive salary and benefits package
  • Stable long-term customer engagements
  • Flexible working hours
  • Career growth opportunities
  • Access to a wide array of trainings including software development and testing, leadership and management, business and soft skills
  • Extra vacation days
  • Free parking spots

Our open roles:

  • 1. Level I/II Security Technical Support Engineer main requirements:
    • Good Knowledge of routing Switching and security protocols (Ethernet, VLANs, Spanning Tree)
    • Good knowledge of application layer protocols (SNMP, HTTP, SMTP, DNS, DHCP)
    • Good knowledge of Syslog protocol
    • Good TCP/IP knowledge.
  • 2. Switching L1 or L2 Technical Support Engineer:
      For L1
    • Network fundamentals including routing, switching and security technologies
    • Knowledge in IP networking in layers 2-4(TCP/IP, Ethernet, VLANs, VLAN stacking QoS, STP, RSTP, OSPF, RIP, VRRP, IGMP, MPLS, Multicast routing protocols)
      For L1
    • L1 requirement
    • 2-3+ years of experience in a support role (field engineers or as technical support engineer)
    • Achieved a minimum of JNCIS certification and preferably JNCIP (CCNP or eq.) level certification
    • Working experience with traffic generators and network protocols analysis tools.

Apply here for one of the available Technical Support Engineer roles: