Test/Migration Expert

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Warsaw, Poland

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Other Consulting

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BCM Industry

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24/10/2025

Req. VR-118601

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Project description

This is a consultancy project in the Banking sector focused on Testing and Migration Services for operations preparations. The role involves working on operations-related process flows, particularly for retail payments, service desk tool configuration, and operations reporting.

Responsibilities
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Draft, review, and present operations-related process flows, preferably related to retail payments

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Create process visualizations using specialized programs (e.g., Visio)

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Configure and maintain Service Desk tools including ticketing systems and monitoring tools

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Develop operations reporting frameworks, dashboards, and visualizations for business monitoring and reporting

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Apply ITIL 4 framework principles to operational processes

Skills

Must have

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5+ years of hands-on experience in test and migration operations

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Proven expertise in drafting, reviewing and presenting operations-related process flows, preferably related to retail payments

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Experience in using programmes to visualize process flows (e.g. Visio)

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Knowledge of Service Desk tools such as ticketing tools and monitoring tools, with hands-on experience in configuring relevant tools

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Expertise in operations reporting, creating dashboards and visualizations for business monitoring and reporting

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Advanced knowledge of ITIL 4 and related certifications

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Business fluent English language proficiency

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Banking domain knowledge

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Strong communication skills and capability of taking initiative

Nice to have

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Experience working with financial institutions in regulated environments

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Familiarity with compliance and background verification processes in the banking sector

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Additional ITIL certifications beyond ITIL 4 Foundation

Other
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Languages

English: C1 Advanced

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Seniority

Senior

Luxoft Benefits*
  • Relocation options **
  • Experience in an international environment
  • Cross-cultural experience
  • Feedback culture
  • Regular appraisals
  • Annual holiday - 20 or 26 days. The duration of the leave depends on the overall seniority
  • Occasional leave - 1 or 2 days/ depending on the circumstances
  • Child care leave - 2 days or 16 hours per year
  • Absence due to force majeure - 2 days or 16 hours per year
  • Maternity Leave - 20 weeks
  • Parental Leave - 41 weeks
  • Paternity Leave - 14 days
  • Expert-led tech courses covering basic to advanced topics
  • Internal instructor-led soft skills courses
  • Comprehensive in-house self-learning resources for both soft and hard skills
  • Access to external self-learning libraries like ProQuest eBook and Udemy for Business
  • Cloud Programs: MS Cloud Academy, AWS Partner Academy, Google Cloud Academy
  • Custom Learning Programs: upskilling, reskilling, technical mentorship
  • Leadership Programs for Managers
  • Multisport card
  • Possibility to order Multisport card at the corporate rate for family members
  • LuxGood Program: wellbeing seminars, contests, relaxation sessions, yoga sessions, etc.
  • One Team Program: Buddy for each New Joiner; seminars, meeting and workplace space to support integration with local community and culture; “Hire me” workshops for partners
  • Preferential banking offer
  • Preferential car leasing offer
  • Cafeteria program discounts for shops, cinema tickets, holiday offers
  • Luxoft Social Benefit Fund: sport and recreation benefits, the possibility to receive financial support
  • Private Healthcare Insurance with unlimited access to specialists
  • Full dental support
  • Travel Insurance
  • Possibility to add private healthcare coverage for family members at the corporate rate
  • Life insurance at the corporate rate for employees and family members, including payment of the basic package for the employee by the employer
  • Reimbursement for corrective glasses
  • Many fun social activities organized by the Luxoft team offline in your city
  • Online entertainment events for whole company and local team events
  • A workplace where you’re treated with respect within a multicultural team
  • Rotation between projects and accounts
  • New career opportunities

Self-Learning Library

CSR Projects

*The acquisition of rights to the above benefits depends on the form of cooperation. Benefits apply to those employed under a contract of employment.

**Please note that relocation is not available for all open positions. At Luxoft Poland it is possible to work remotely only from the territory of Poland.

***Options offered by the Polish government.

Warsaw, Poland

Req. VR-118601

Other Consulting

BCM Industry

24/10/2025

Req. VR-118601

Apply for Test/Migration Expert in Warsaw

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