Technical Business Analyst

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Chicago, United States of America

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Business Analysis

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Cross Industry Solutions

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14/10/2025

Req. VR-117605

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Project description

DXC/Luxoft is looking for a well-experienced Technical Business Analyst who has worked in a large-scale integration program. This is a Chicago-based onsite position with a long-term opportunity. Also we value Scrum Master experience to facilitate key Agile ceremonies, remove impediments, maintain transparency through metrics, and foster a culture of continuous improvement. This role requires strong collaboration skills to coordinate across teams, time zones, and business functions, ensuring alignment toward common goals.

Responsibilities
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Technical Business Analyst

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Primary

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Collaborate with business stakeholders and technical teams to gather, analyze, and document business and system requirements

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Write detailed user stories and acceptance criteria for development and QA teams

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Build and maintain dashboards using Dynatrace, QM, and Kibana logs to monitor performance, identify issues, and track KPIs

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Perform root cause analysis leveraging logs and monitoring tools, providing actionable insights

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Support system integration activities, validating data flows and cross-application dependencies

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Partner with Product Owners during PI planning sessions and backlog refinement

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Translate complex technical data into clear, business-friendly insights and recommendations

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Ensure requirements traceability from definition through testing and delivery

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Collaborate with architects, developers, and testers to align solutions with business objectives

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Leverage AWS environment experience for troubleshooting, monitoring, and solution validation Scrum Master

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Secondary

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Facilitate essential Agile ceremonies when required (sprint planning, daily stand-ups, retrospectives)

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Remove minor impediments to enable efficient delivery

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Promote transparency and visibility through Agile metrics and dashboards

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Encourage collaboration and communication across distributed teams

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Support Product Owners with backlog prioritization and refinement

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Provide light coaching on Agile practices, fostering a culture of continuous improvement

Skills

Must have

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6+ years of Tech BA & SM experience with stronger emphasis on Technical BA skills

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Technical degree or equivalent professional experience

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Should have backend services experience, like REST API.

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Strong background in analytics, systems development, and dashboard creation

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Hands-on experience with Dynatrace, QM, Kibana logs in an AWS environment

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Proficiency in JIRA and Agile tools

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Knowledge of SAFe and Scrum frameworks

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Excellent communication skills for both technical and non-technical stakeholders

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Local to Chicago preferred (close collaboration with product owners and PI planning)

Nice to have

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Airlines experience

Other
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Languages

English: C1 Advanced

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Seniority

Senior

Chicago, United States of America

Req. VR-117605

Business Analysis

Cross Industry Solutions

14/10/2025

Req. VR-117605

Apply for Technical Business Analyst in Chicago

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