Project description

This role manages and supports the Northern Hemisphere platforms environment across on-premise and Microsoft Azure. The engineer delivers infrastructure services, ensures environment stability, and maintains strong security and compliance standards. The role blends BAU support, project delivery, automation, and cross-platform engineering.

Responsibilities

Primary Responsibilities

Deliver infrastructure support across Windows, RHEL, Storage, Virtualization, IaC, and Cloud platforms.

Design and provision infrastructure services to meet business needs.

Manage storage operations, including automated reporting, maintenance, failover tests, and upgrades.

Lead patching, vulnerability remediation, and security compliance.

Support incidents, problems, and change requests with focus on service improvement.

Maintain lifecycle management for all infrastructure components and highlight risks for end-of-life systems.

Ensure effective data center and cloud capacity management.

Maintain monitoring and alerting across all infrastructure layers.

Provide technical documentation for configuration, processes, and services.

Core Delivery Responsibilities

Build strong working relationships across global and local teams.

Ensure all changes follow processes, including PRR, CMDB updates, and CAB reviews.

Optimize cost and manage third-party vendors to improve operational efficiency.

Participate in the on-call rotation for after-hours support.

Support branch disaster recovery requirements for both drills and real events.

Apply service management discipline and escalate issues on time.

Technical Responsibilities

Provide deep technical support across Windows, Linux, Azure Cloud, Storage, SQL, Networking, and Virtualization.

Use automation tools including PowerShell, Azure CLI, ARM Templates, Terraform, and Ansible.

Manage code repositories and CI/CD pipelines.

Act as an escalation point for service desk, desktop, and application teams.

Ensure infrastructure adheres to global security policies.

Team and Organizational Responsibilities

Mentor Desktop and Dealing Room Support teams when required.

Participate in cross-skilling programs to reduce key-man risk.

Promote knowledge sharing and continuous improvement.

Ensure all health and safety, organizational policies, and compliance tasks are completed on time.

Support a positive team environment and maintain work-life balance.

Skills

Must have

8+ years of experience in a similar role.

Azure Cloud engineering, including hybrid connectivity.

Windows and Linux administration.

Infrastructure automation using PowerShell, Azure CLI, ARM Templates, and Terraform.

Ansible automation experience.

Storage technologies such as NetApp.

SQL or PostgreSQL knowledge.

Networking and communication fundamentals.

Virtualization and IaC experience.

CI/CD and code repository management.

Ability to document infrastructure and processes clearly.

Nice to have

Azure certifications such as AZ-104.

Exposure to global banking infrastructure environments.

Other

Languages

English: B2 Upper Intermediate

Seniority

Lead

Related jobs

View all vacancies

Site Reliability Engineer

IT Infrastructure Engineering

India

Pune

Gurugram, India

Req. VR-119396

IT Infrastructure Engineering

BCM Industry

04/12/2025

Req. VR-119396

Apply for Tech Lead - Platform Services in Gurugram

*Indicates a required field

First name

Last name

Your country

Your City

Phone

Specialization

Attach your resume (max file size 1MB; allowed extensions: doc, txt, pdf, docx) Upload resume

Number of years of experience in the specialization you are applying for

What are your monthly gross salary expectations?

Read Explanatory Notes

Under the terms of your specific consent or to perform our obligations under a contract with you, as applicable, we, Luxoft Holding Inc. will manually and electronically process your personal data, specifically your first name, last name, phone number, e-mail address and other data you provide us through this form.

Within this context, we process personal data only for the specific purpose(s) indicated in the individual consent language or other notices provided below.

We will – insofar as reasonably necessary for the purpose you have agreed to and within the scope of applicable laws – transfer your personal data to other entities within the Luxoft Group and to the group of third party recipients listed in our Privacy Notice. Such Recipients can be located outside the European Union (EU) and/or the European Economic Area (EEA) (“Third Countries”). The Third Countries concerned, e.g. the USA, may not have the level of data protection that you enjoy e.g. under the GDPR. This can result in disadvantages such as an impeded enforcement of data subjects’ rights, a lack of control over further processing and access by state authorities. You may only have limited legal remedies against this. Insofar our transfer of your personal data to recipients in Third Countries is not covered by an adequacy decision of the EU Commission, we achieve an adequate level of data protection as further detailed out in our Privacy Notice.

With your consent, we personalise marketing communications to you by way of carrying out marketing research analysis, analysing the surfing-behaviour of our website visitors and to adjust it to their detected tendencies, as well as to plan more efficient future marketing activities. This personalised marketing does not include any automated decision-making activities.

Further information on how we process personal data in general is available in our Privacy Notice. You may withdraw any given consent at any time. The withdrawal of your consent(s) will not affect the lawfulness of processing before its withdrawal. For any request in this context, please e-mail us at: DPO@luxoft.com.

Before uploading CV or any other information to this website, to learn more about your obligations and restrictions arising from the use of this website, please read our Terms of Use.

By clicking the Agree and Send button, you consent that Luxoft Holding Inc. can process your provided personal data for the purpose of processing your application to establish a potential employment, internship or relocation with Luxoft Holding Inc., a relevant affiliate of the Luxoft Group or Luxoft Group’s clients, as applicable. You consent to the retention of your personal data, with the purpose of contacting you for potential future employment opportunities. If you refer a friend, we will process your provided personal data of you and your referral to award you with a bonus for such recommendation. You can withdraw your consent at any time with effect for the future. Before you consent, please click on „Read these Explanatory Notes“ and view our Privacy Notice (e.g. for your data subject rights).

Note: Our system automatically converts each CV into our standardized format, enabling our HR teams to process applications more efficiently.

I consent that Luxoft Holding Inc. and the affiliates of the Luxoft Group can process my personal data for the purpose of sending me regular emails with information about Luxoft as an employer including job vacancies and (ii) marketing communications with information about recruitment-related events, organized webinars, conferences, as well as the Logeek Magazine and other similar publications. I can withdraw my consent at any time with effect for the future. These communications are personalised to my interests in accordance with our Privacy Notice.

Related Jobs

All jobs

MENU

Tech Lead - Platform Services