Back to jobs
Support Engineer
Successfully
Req. VR-122841
Luxoft has one of the world's leading Orchestrade practices. We are a top-tier Orchestrade Partner and a market leader in implementation, integration, upgrade, and migration.
We provide end-to-end project services and have delivered Orchestrade projects across all major asset classes and sectors including investment banking, asset management, corporate treasury, commodities.
Whether you possess a background in finance, technology, or Mathematics, your experience in the capital markets industry or commodities industry would be of high interest to us.
The project is a Trading and Position platform Implementation for Commodity products.
You will be part of a Top Initiative for this commodity client.
This is a brilliant opportunity to work on several type of commodity products and learn a new trading platform.
You will have the ability to showcase the work directly to the End users.
The team is responsible for the integration of a trading application (Orchestrade) used for:
• Pre-deal origination workflow and post execution monitoring and life-cycle management.
• Dedicated workflow, configuration of the platform, supporting business
• Leverage strategic standard risk systems
• Integration with Operations, Finance
• Reporting, Reconciliation
• Accounting
The application is Orchestrade:
- Orchestrade is in .Net (C#): Natively connected to Excel
- Database: Microsoft SQL
- Delivered In-House or Hosted (Amazon Web Services)
The ideal candidate will have strong expertise in Azure DataLake, Azure Data Factory (ADF), Databricks, Event Hub, Event Grid, and Kafka to support the Azure native interfaces around the clients new Orchestrade deployment, which DXC Luxoft are running as SaaS. You will work closely with data engineers, architects, and business teams to support and continuously improve and optimize data pipelines, real-time data streaming, and cloud-based analytics solutions.
Incident Resolution
Incident investigation, diagnosis & resolution. Uphold high standards for timely issue resolution.
Problem Management
Helping to capture and track tasks to both analyze incidents implement preventative measures to prevent repeat occurrences.
Release Management
Release planning and week-end support for production deployment and patching activities
Application Management Standards
Work with Application Development to ensure new projects are implemented in line with current standards.
Application Availability
Partner with IT Infrastructure and Application Development to proactively improve application serviceability, reliability and scalability.
Technical Documentation
Maintain knowledge database, review and amend technical documentation, such as support and disaster recovery procedures, to ensure that they are kept up to date.
Batch Management
Resolve batch problems and help identify opportunities to optimize processing.
Performance Monitoring & Enhancement
work with IT Infrastructure to ensure that all relevant metrics for server performance and capacity are available. Use metrics to maintain and enhance system performance. The interfaces are Azure Databricks
Databricks Jobs
Delta Tables and Delta Lake
PySpark data pipelines
Must have
Working knowledge:
Cloud expertise in Azure DataLake, Azure Data Factory (ADF), Databricks, Event Hub, Event Grid, and Kafka
Python coding for data pipelines
Windows
SQL scripting
Relational databases (MSSQL)
Strong organizational, problem-solving and analytical skills
Ability to work under pressure and manage multiple, concurrent / conflicting priorities
Knowledge of ITIL incident and problem management
Strong customer focus & communication skills
Nice to have
Knowledge of some of the following would be helpful
enterprise ETL
Self-driven yet collaborative, comfortable working independently, as well as in a team
Someone who challenges the norm and drives the team forward
A confident communicator who is able explain technology to non-technical audiences
Capable of understanding client needs and translating this into products and services
Broadly experienced in a range of technical skills
Familiar with multiple operating systems and common support tools
ITIL certified to Foundation Level
Languages
English: C1 Advanced
Seniority
Regular
*The acquisition of rights to the above benefits depends on the form of cooperation. Benefits apply to those employed under a contract of employment.
**Please note that relocation is not available for all open positions. At Luxoft Poland it is possible to work remotely only from the territory of Poland.
***Options offered by the Polish government.
Gdansk, Poland
Req. VR-122841
Technical Support (SL2)
BCM Industry
19/05/2026
Req. VR-122841
Apply for Support Engineer in Gdansk
*Indicates a required field