Sr. Telecommunication Consultant

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Remote India, India

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Software/System Architecture

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HLS & Consumer industry

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19/09/2025

Req. VR-109046

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Project description

Sr. Telecommunication Consultant role is a key position within the Optum Technology IT Group. The Telecommunication Consultant functions as a project team member within the Real Estate Voice Services Group. This position leads Real Estate Voice Services related projects across all Optum and UnitedHealth Group.

Responsibilities
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Overall accountability for project execution for assigned projects within the Optum Technology IT Group for Real Estate Voice Services.

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Drive deliverables to meet project deadlines / milestones.

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Track and update project plans and documentation.

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Identify and report issues with the project. Mitigate identified issues.

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Engage resources (management, service vendors, business segment leads, etc.) for project assignments.

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Single point of contact for all project IT vendors/providers.

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Determine requirements through interface with customer, corporate real estate and adherence to corporate standards.

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Create and submit engagement documentation for voice/data network, cabling, and server infrastructure.

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Interface with construction trades as necessary to ensure MDF/IDF construction to UHG design standards.

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Document weekly status reports including project progress, key milestones, and tasks accomplished, etc. Host weekly status call with project team.

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Work within Optum Technology IT Group processes f

Skills

Must have

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5+ years of experience

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Hands on Cisco Call Manager, Unity and UCCX experience

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Sound technical knowledge in deployments of these platforms (new sites, remodels/refreshes, move and decommissions)

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Moves, Adds, Changes, Deletions in single and bulk format

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Extreme knowledge of the BAT tool (bulk administration tool)

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Configuration of user features such as speed dials, call forwarding, call park

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Must possess excellent customer service skills as position is very customer facing

Nice to have

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Certifications

Other
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Languages

English: C2 Proficient

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Seniority

Senior

Remote India, India

Req. VR-109046

Software/System Architecture

HLS & Consumer industry

19/09/2025

Req. VR-109046

Apply for Sr. Telecommunication Consultant in Remote India

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