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Senior Technical Support Consultant - Finastra Trade Innovation

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Remote India, India

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Other Vendor specific (Quantum, Coremont etc.)

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BCM Industry

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19/10/2026

Req. VR-125494

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Project description

We are hiring a Sr. Technical Support Consultant – Trade Innovation who will provide support for Monitoring, batch and interface support, technical troubleshooting, deployments.

Responsibilities
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Technical support professional acts as the highest internal escalation level, solving the most complex, deep-rooted, and specialized technical problems that tiers 1 and 2 cannot fix. Advanced Troubleshooting: Analyze complex software bugs, network failures, and core infrastructure issues using deep system logs, debug data, and code-level analysis. Work directly with product developers, software engineers, and systems architects to report bugs, test patches, and deploy hotfixes. Testing and delivery

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Prepare test scenarios covering full transaction lifecycles (issue, amend, documents presentation, discrepancy, payment, settlement, expiry).

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Support SIT, coordinate UAT with operations users, and triage defects with the development and Finastra teams.

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Contribute to version upgrades, regression testing and production support on complex functional issues.

Skills

Must have

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7-10 years of total IT experience

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Deep Expertise in Finastra Trade Innovation and Trade Finance Operations, deep Trade Innovation functional knowledge.

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Finastra Trade Innovation:

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At least 3 years of hands-on experience with Finastra Trade Innovation (TI Plus, TI Plus2 or Fusion Trade Innovation), ideally across two or more implementations or upgrades.

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Working knowledge of TI modules: Import and Export LCs, Standby LCs, guarantees (issued and received), Import and Export Collections, Shipping Guarantees, Trade Loans/Financing and Bills discounting.

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Trade finance domain:

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Strong grasp of the full lifecycle of documentary credits, guarantees, collections and trade financing products.

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Working knowledge of ICC rules: UCP 600, ISBP 821, URDG 758, ISP98, URC 522, URR 725, eUCP and Incoterms 2020.

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SWIFT Category 4 and 7 messages and MT798; awareness of trade digitisation (MLETR, electronic bills of lading).

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Knowledge of supply chain finance (payables, receivables, invoice financing) is an advantage.

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Technical Support Specialist ensure Monitoring, batch and interface support, technical troubleshooting, deployments.

Nice to have

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NA

Other
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Languages

English: C1 Advanced

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Seniority

Senior

Remote India, India

Req. VR-125494

Other Vendor specific (Quantum, Coremont etc.)

BCM Industry

19/10/2026

Req. VR-125494

Apply for Senior Technical Support Consultant - Finastra Trade Innovation in Remote India

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