Senior Murex Production Support Consultant

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Bengaluru, India

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Murex ECM

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BCM Industry

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05/03/2026

Req. VR-121410

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Project description

The role is with our Murex engineering team, which is working on providing technical support (including defect fixing & small changes) as well as technical changes on the client's Murex 3.1 platform.
Our project offers a unique opportunity to work across a wide range of niche technologies, like AWS, and DevOps, alongside legacy and the latest Murex versions.

Responsibilities
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Deliver as part of a global team of Software/Systems Engineers focusing on the stability and reliability of Murex (2.11,3.1) and in-house risk and pricing system.

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Manage end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence.

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Lead by example, care for the team, and establish credibility with the quality of the teams' technical execution.

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Manage and contribute to on-call rotations across continents, using a follow-the-sun model.

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Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Murex services.

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Coordinate the documentation effort through precise transcripts of incident post-mortems, problem description and overall quality documentation.

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Implements a culture within the Tribe and the Chapter, encouraging best practices around reviews, quality and documentation.

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Contributes to Engineering communities, meetups and conferences to promote technology development culture and practices.

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Hands-on technical experience.

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Experience integrating and managing globally distributed teams of experienced Engineers.

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Capable of technical deep dives into code, networking, operating systems and storage.

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Deep understanding of Software Engineering and Computer Science principles.

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Strong communication skills.

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Understand customer needs to make sound judgments.

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Pays attention to detail and demonstrates problem-solving capability to develop and deliver quality solutions.

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Understanding of current state landscape and relevant technologies.

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Has a broad understanding of how to apply New Ways of Working to their role.

Skills

Must have

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4 to 8 years of experience supporting/managing Murex systems(2.11 and 3.1)

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Strong Knowledge in ITIL process(Incident/Problem/Change/Release management). Active participation in major incident bridge calls and PIRs

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Strong knowledge in any Database (Oracle, SQL Server, Sybase)

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Good knowledge in monitoring tools like Splunk, ITRS, and Dynatrace, along with Dashboard and alert/monitoring configuration

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Having good understanding of EOD cycle, along with feeders/extractions and MXML

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Experience working with one or more of the following

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C, C++, Java, and/or Python

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Hands-on expertise in Unix and Windows server administration and troubleshooting

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Good understanding of a High-Performance Computing distributed architecture, ideally on the Windows platform (Microsoft HPC)

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A desire to write tools and applications to automate work e.g., with Python rather than do everything by hand

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Strong programming and scripting fundamentals in any programming language, preferably Python, PowerShell/Shell, Perl, JavaScript

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Experience in standardized systems configuration/installation/deploy tools

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Ansible, UDeploy

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Strong problem-solving/troubleshooting skills

Nice to have

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AWS Cloud certifications or equivalent experience will be an added advantage

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Job Scheduling tool knowledge

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Control M (Browse & Update) or any similar tool

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CI CD Tooling

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RDBMS ( Oracle and SQL Server)

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Experience with OpenShift, Docker, and cloud deployment technologies

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Exposure to other Murex modules: MxML, FO, BO

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Good to have Testing

Other
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Languages

English: B2 Upper Intermediate

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Seniority

Senior

Bengaluru, India

Req. VR-121410

Murex ECM

BCM Industry

05/03/2026

Req. VR-121410

Apply for Senior Murex Production Support Consultant in Bengaluru

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