Project description

The Database team is responsible for managing and supporting our Managed Services clients. The role involves being a member of the database team within Managed Services which is responsible for maintaining managed services databases on the cloud.

Responsibilities

Responsibilities: The Database team is responsible for managing and supporting our Managed Services clients. The role involves being a member of the database team within Managed Services which is responsible for maintaining managed services databases on the cloud (oracle 19c, Postgres 17) including:

Management of all managed services environments (internal and client-facing)

Provide support for any database related issues to all clients, particularly managed services clients

Manage high severity incidents via SPGI process and work with all stakeholders to resolve issues as soon as possible including attending client bridge calls

Ensure Database requests are dealt with within defined SLA’s

Modelling and scripting database changes for all our products

Ensure client releases are packaged and made available in a timely manner

Be available for occasional on-call rotation or weekend deployments

Our cloud is hosted on AWS, and includes Amazon RDS, Amazon EC2, and Amazon Aurora. The role requires expertise in database performance tuning, security, cloud-based best practices, and ensuring continuous availability. The DBA will collaborate closely with developers, system administrators, and DevOps teams to ensure efficient database integration with business applications.

Production Stability and Reliability

Own the stability, performance, and availability of all production database environments.

Work on incident resolution, root cause analysis, and prevention strategies.

Define and enforce database operational standards, guardrails, and best practices.

Perform Change Management  

Database Management & Maintenance

Administer and maintain Oracle and PostgreSQL databases hosted on Amazon RDS, Amazon Aurora, and Amazon EC

Perform database installations, patching, and upgrades on AWS infrastructure.

Configure and manage multi-AZ deployments, Read Replicas, and cross region architectures

Implement database partitioning, compression, and indexing to optimize performance.

Performance Engineering

Conduct deep performance analysis at the system, query, and indexing levels.

Recommend and implement architectural improvements for scalability.

Guide application teams in schema and query optimization.

Backup & Recovery

Design and implement automated backup strategies using AWS Backup and RDS Automated Snapshots for RDS oracle and Aurora Postgres

Use Oracle RMAN for Oracle database backups and recovery.

Develop and test disaster recovery plans.

Monitoring & Alerting

Configure proactive alerts for performance issues, storage limits, and availability risks using CloudWatch, lambda and AWS SNS.

Collaboration & Documentation

Collaborate with developers, cloud architects, and DevOps teams to integrate database changes into CI/CD pipelines.

document database architectures, configurations, backup strategies, and recovery plans.

Automation & Innovation

Drive automation of operational DBA tasks using PowerShell, Python, AWS CLI, GitHub Actions or similar tools.

Evaluate and implement new database technologies, monitoring solutions, and optimization tools.

Tools & Technologies

Oracle Enterprise Manager (OEM), Foglight

SQL Developer,  PGAdmin

Shell scripting, PowerShell, PL/SQL, PG/SQL

GitHub, Terraform, Ansible,

JIRA, Service Now, Confluence

AWS native services including AWS Backup

Skills

Must have

12+ years of experience as a DBA, with a strong emphasis on oracle, Postgres, AWS and performance tuning.

Familiar with working in both development and production environments

Willingness to work any shift and to perform additional hours as needed.

Good interpersonal skills and ability to operate in a dynamic environment

Excellent Problem-Solving Skills

Strong attention to detail

Nice to have

Willingness to work late hours

Other

Languages

English: B2 Upper Intermediate

Seniority

Senior

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