Project description

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, are looking for Consultants to be part of the project.

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance, and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising, and standardising technology systems as well as banking operations in Malaysia and overseas branches.

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.
You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities

Change Request (CR) Tracking & Coordination

Monitor and track progress of Change Requests (CRs) throughout the SDLC lifecycle.

Ensure CRs are delivered within agreed timelines from execution until UAT sign-off.

Coordinate with development and delivery teams to resolve issues and challenges related to CR implementation.

SDLC & Project Governance

Support project governance activities across SDLC phases.

Track project milestones, risks, dependencies, and delivery status.

Ensure project documentation and status reporting are properly maintained.

PMO & Reporting Support

Support PMO activities including:

project tracking

status reporting

implementation coordination

stakeholder communication

Prepare dashboards, reports, presentations, and project updates.

Implementation & Release Coordination

Consolidate implementation checklists prior to go-live activities.

Review implementation readiness with delivery teams before presenting to CR management teams.

Support release coordination and deployment governance activities.

Tools & Documentation Management

Work with:

Microsoft Excel

Microsoft PowerPoint

Jira

Confluence

PPM tools

Maintain project records, trackers, and implementation documentation.

Skills

Must have

3-5 years of experience in project coordination, release coordination, SDLC governance, or change management activities

Good understanding of Software Development Life Cycle (SDLC) with participation in at least 2 end-to-end SDLC cycles

Experience in monitoring and tracking Change Requests (CRs) from execution until UAT sign-off

Strong coordination and stakeholder communication skills

Strong experience using:

Experience working with:

Microsoft Excel

Microsoft PowerPoint

Jira

Confluence

PPM tools

Experience in implementation tracking, checklist management, and release coordination

Strong organizational, reporting, and multitasking skills

Nice to have

PMO background

Other

Languages

English: C1 Advanced

Seniority

Regular

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Kuala Lumpur, Malaysia

Req. VR-123132

Release Management

BCM Industry

29/05/2026

Req. VR-123132

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