Regular Technical Support Engineer

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Remote Ukraine, Ukraine

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Technical Support (SL2)

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BCM Industry

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01/10/2025

Req. VR-117896

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Project description

Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg and Mumbai.
Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:
• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Being motivated every day by important social purpose and unshakable principles
• A deeply rooted culture of Integrity, Partnership and High Performance
If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

Responsibilities
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Technical support role for the platform:

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Deal with L1/L2 tickets

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Escalate to L3 in case of a need

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Collaborate with different stakeholders

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Investigate and provide comprehensive details for quick resolution

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DevOps Experience

Skills

Must have

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Atlassian tools (Confluence/Jira) knowledge

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Linux administration and troubleshooting experience

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Good networking understanding

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Strong communication skills (Intermediate English or higher)

Nice to have

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ITIL

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incident and change management (ServiceNow)

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Scripting languages knowledge

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Git (GitHub) knowledge

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Zabbix monitoring platform

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Cloud (AWS) and DevOps knowledge

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Experience with Kubernetes

Other
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Languages

English: B2 Upper Intermediate

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Seniority

Regular

Remote Ukraine, Ukraine

Req. VR-117896

Technical Support (SL2)

BCM Industry

01/10/2025

Req. VR-117896

Apply for Regular Technical Support Engineer in Remote Ukraine

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