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Product Support Engineer

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Singapore, Singapore

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Technical Support (SL2)

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BCM Industry

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27/10/2026

Req. VR-125735

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Project description

DXC Luxoft has one of the world's leading Murex practices.
We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking, asset management, corporate treasury and insurance.

Responsibilities
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To track and be responsible for providing optimum service levels for day-to-day production support.

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Able to write scripts using shell/ Python, etc., for monitoring, system troubleshooting, and maintenance operations.

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To collaborate with third party vendor/other support teams to provide a seamless support model for the business.

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Experience working in Elastic Search for logging, monitor systems & services.

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Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.

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Able to take ownership of high-severity issues and follow through to closure, answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.

Skills

Must have

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0 to 2 years of experience in SQL, Unix Shell scripting, Linux

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Providing production support on the issues related to EOD failure, report failure, VAR EOD failures

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Able to debug issues in SQL, shell scripts

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Able to write Linux/Unix shell scripts, SQL

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Problem-solving skills to solve day-to-day BAU issues

Nice to have

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Knowledge of Murex application supporting VAR module

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Murex UAT environments setup and troubleshoot issues

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Demonstrate ownership and responsibility in all assignments

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Excellent communication skills

Other
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Languages

English: B2 Upper Intermediate

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Seniority

Junior

Singapore, Singapore

Req. VR-125735

Technical Support (SL2)

BCM Industry

27/10/2026

Req. VR-125735

Apply for Product Support Engineer in Singapore

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