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Product Owner - Cash Management (SME)
Successfully
Req. VR-123078
The Product Owner (PO) is a sole person (not a committee), who is responsible for owning the end-to-end customer journeys and product vision & lifecycle. They have a delegated authority and empowerment to prioritize the product backlog to maximize the value of our products or services for both our customers and our business. Their core ethos is to make informed decisions to ensure each investment decision results in the maximum outcome (as measured by OKRs) balancing both short-medium- and long-term horizons.
Own SME Cash Management products across web & mobile banking
Drive payments & collections solutions
Define user stories & manage Agile delivery
Improve mobile banking experience & adoption
Lead the squad to deliver relevant and impactful features balancing quality and speed.
Have awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Proactively and courageously identify, analyse, and steer solutions on organizational impediments and constraints to productivity, quality, early risk mitigation, and continuous delivery of value.
Display exemplary conduct and live by the Group’s Values and Code of Conduct
Must have
12+ years of total working experience with 8+ years of experience as a Business Analyst /Product Owner /Project Manager
Previous experience as a Product Owner or similar role in banking product delivery using agile framework
Have a good understanding of SME cash, lending or trade products and its relevant client journeys.
Experienced with mobile and web banking platforms, especially SME-specific flows
Deep understanding of SME (Small and medium enterprises) client profiles, segmentation, and banking needs across the client lifecycle
Experience in designing user journeys for SME interactions (examples: onboarding and activation, payment & transfer)
Experienced in client engagement, creating insights and data analytics
Understanding of omnichannel strategies and how SMEs interact across devices
Familiarity with self-serve capabilities (e.g. eStatements, account management and support work-flows)
Customer-centric mindset with a passing for delivery high-quality products that meet or exceed customer expectations and drive business value
Strong understanding of Agile principles and methodologies, including Scrum, Kanban, or Lean, and experience working in agile development teams
Nice to have
Any experience with Fintech is plus
Corporate or wholesale banking knowledge is a plus.
Experience and Knowledge in Trade products is a plus.
Languages
English: C2 Proficient
Seniority
Senior
Bengaluru, India
Req. VR-123078
Product Owner
BCM Industry
28/05/2026
Req. VR-123078
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