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Junior Order Fulfillment Specialist
Successfully
Req. VR-121627
Our customer Order Fulfilment team is looking for a Services Supply Chain Order Fulfilment Specialist. In this role, you'll be a critical member of the ISG Services Support team. Order fulfillment, supply management, backlog management, problem management and resolution, strong Microsoft Office skills, written & verbal communication skills are critical, including English fluency as well as relevant experience in supply chain, and order fulfillment or planning.
Manage fulfillment of customer orders e2e, from creation to Proof of Delivery (POD)
Manage order fulfillment within the customer Service Level Agreement (SLA).
Perform Backlog management, minimize customer backlog and avoid an ageing backlog.
Customer and internal Escalation Management.
Support Parts Escalation Desk (PED).
Parts Delivery Time (PDT) management: end-to-end order management from order receipt to order delivery.
Parts Ship Date (PSD) management: pull-in replenishment, rebalance supply, direct ship, supply escalation.
Parts Delivery Level (PDL) management: track shipments, collaborate with the logistics team, internal & external escalation.
Daily performance report to Service Support team & WW Services Supply Chain (SSC).
Knowledge of demand planning and forecasting based on historical demand and install base.
Develop and implement new processes as needed to support the growing requirements of the business.
Must have
1-3 years of directly related experience required.
Bachelor's degree required.
Excellent communication
Verbal, Written, English fluent.
Relevant work experience in supply chain, order fulfillment, planning.
Advanced Microsoft Office skills
highly adept with Outlook, Excel, PowerPoint and Power BI.
Self-directed individual, Detail-oriented, Problem Solver, Acts with a sense of urgency.
Ability to work independently in a dynamic environment in which infrastructure and processes may not be fully defined.
Customer-focused for both internal and external customers.
Proven ability to manage detail-oriented tasks with exceptional levels of quality.
Global experience
Nice to have
.
Languages
English: C1 Advanced
Seniority
Junior
Bucharest, Romania
Req. VR-121627
Data Reporting & Analysis
Cross Industry Solutions
11/03/2026
Req. VR-121627
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