Junior Order Fulfillment Specialist

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Bucharest, Romania

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Data Reporting & Analysis

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Cross Industry Solutions

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11/03/2026

Req. VR-121627

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Project description

Our customer Order Fulfilment team is looking for a Services Supply Chain Order Fulfilment Specialist. In this role, you'll be a critical member of the ISG Services Support team. Order fulfillment, supply management, backlog management, problem management and resolution, strong Microsoft Office skills, written & verbal communication skills are critical, including English fluency as well as relevant experience in supply chain, and order fulfillment or planning.

Responsibilities
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Manage fulfillment of customer orders e2e, from creation to Proof of Delivery (POD)

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Manage order fulfillment within the customer Service Level Agreement (SLA).

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Perform Backlog management, minimize customer backlog and avoid an ageing backlog.

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Customer and internal Escalation Management.

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Support Parts Escalation Desk (PED).

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Parts Delivery Time (PDT) management: end-to-end order management from order receipt to order delivery.

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Parts Ship Date (PSD) management: pull-in replenishment, rebalance supply, direct ship, supply escalation.

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Parts Delivery Level (PDL) management: track shipments, collaborate with the logistics team, internal & external escalation.

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Daily performance report to Service Support team & WW Services Supply Chain (SSC).

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Knowledge of demand planning and forecasting based on historical demand and install base.

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Develop and implement new processes as needed to support the growing requirements of the business.

Skills

Must have

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1-3 years of directly related experience required.

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Bachelor's degree required.

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Excellent communication

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Verbal, Written, English fluent.

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Relevant work experience in supply chain, order fulfillment, planning.

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Advanced Microsoft Office skills

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highly adept with Outlook, Excel, PowerPoint and Power BI.

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Self-directed individual, Detail-oriented, Problem Solver, Acts with a sense of urgency.

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Ability to work independently in a dynamic environment in which infrastructure and processes may not be fully defined.

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Customer-focused for both internal and external customers.

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Proven ability to manage detail-oriented tasks with exceptional levels of quality.

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Global experience

Nice to have

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Other
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Languages

English: C1 Advanced

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Seniority

Junior

Bucharest, Romania

Req. VR-121627

Data Reporting & Analysis

Cross Industry Solutions

11/03/2026

Req. VR-121627

Apply for Junior Order Fulfillment Specialist in Bucharest

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