Infrastructure SME

Security Patch Management

Lead the planning, scheduling, deployment, and governance of security patches across the bank's core infrastructure.

Assess security vulnerabilities and determine patching priorities based on risk, criticality, and regulatory requirements.

Coordinate monthly and emergency patch cycles across multiple technology domains.

Validate patch deployment success and ensure remediation of failed or incomplete installations.

Support vulnerability remediation programmes and ensure timely closure of security findings.

Core Infrastructure SME

Provide technical leadership across enterprise infrastructure including:

Windows Server

Linux / UNIX

VMware / Hyper-V virtualisation

Active Directory

DNS / DHCP

Storage platforms (SAN/NAS)

Enterprise backup and recovery

Middleware and supporting infrastructure

Cloud platforms (Azure, AWS)

Network infrastructure supporting core services

Infrastructure Operations & Reliability

Maintain high availability and operational stability throughout patch deployment activities.

Develop rollback and recovery strategies for infrastructure changes.

Perform impact assessments and risk analysis before production deployments.

Support major incidents arising from infrastructure changes and security patching activities.

Vulnerability & Security Management

Work closely with Cyber Security and Vulnerability Management teams to prioritise remediation activities.

Analyse vulnerability scan results and recommend appropriate remediation strategies.

Ensure compliance with internal security policies, patch SLAs, and regulatory requirements.

Support security audits and infrastructure compliance assessments.

Change & Release Management

Lead infrastructure changes through established Change Management processes.

Prepare implementation plans, technical documentation, rollback procedures, and post-implementation reviews.

Coordinate deployment activities across infrastructure, application, security, and operations teams.

Ensure changes are delivered with minimal disruption to business services.

Automation & Continuous Improvement

Identify opportunities to automate patch deployment and infrastructure maintenance activities.

Improve operational processes through scripting, orchestration, and infrastructure automation.

Enhance infrastructure monitoring, reporting, and compliance dashboards.

Drive continual improvements in patching efficiency, quality, and operational resilience.

Stakeholder Management

Collaborate with Infrastructure, Cyber Security, Operations, Architecture, Application Support, and Change Management teams.

Provide technical guidance during security reviews, infrastructure projects, and major incident investigations.

Communicate infrastructure risks, patch status, and remediation plans to technical and management stakeholders.