IAM Analyst

Job Purpose The Regular Role Management Business Analyst is responsible for supporting the Business As Usual (BAU) activities critical to the migration from an entitlements-based to a role-based access model, as well as supporting the corresponding processes introduced as a result of this migration, to ensure they run in line with our client's policies and controls. This role ensures the operational effectiveness and continuous improvement of Role Management processes, directly contributing to enhanced security, efficiency, and user experience.

Main Duties & Responsibilities The Role Management Business Analyst will:

Perform updates and maintenance of Active Directory (AD) groups utilized by Role reviewers, ensuring alignment with the role-based access model.

Engage with business stakeholders to accurately identify and retrieve correct approvers for access requests and role assignments.

Synchronize regularly with the IGA Platform Operations Team to ensure smooth execution of daily tasks and alignment of operational activities.

Implement and update policies related to role management and access governance, ensuring compliance and effectiveness usage of roles within the bank.

Manage and update Control Workbench, reflecting tasks and activities that need to be performed by the involved participants in the role review process.

Provide timely and effective user support for queries and issues related to role-based access.

Develop and deliver education and training programs to end-users and reviewers on role-based access concepts and processes.

Execute processes for impact assessments related to role updates, evaluating impacted areas and owners to engage with.

Collect feedback from business and IT roles reviewers and drive continuous improvements of designed Role Lifecycle Management (RLM) processes.

Act as a primary point of contact for Business & IT Roles reviewers, addressing their concerns and facilitating smooth operations.

Create, maintain, and update comprehensive Role Management documentation and KOP's on platforms like SharePoint and Confluence.

Collaborate with business stakeholders and Product Owner in order to understand, refine and validate requirements.

Understand Product priorities and support the Product Owner to take the right call based on data and priorities.

The Role Management Business Analyst will ensure that:

The newly introduced Role Lifecyle and Access Lifecyle processes are running in line with the defined guidelines.

All operational activities and documentation reflect the traceability of implemented deliverables back to original requirements.