Healthcare IT Analyst

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Remote India, India

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Business Analysis

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HLS & Consumer industry

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03/09/2025

Req. VR-116877

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Project description

IT Analyst focused on non-clinical healthcare systems (like HR, patient experience, safety systems). Your job is to support, improve, and maintain these systems so they run smoothly and meet user needs.

Responsibilities
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Daily Operations: Handle requests and projects related to non-clinical software—designing, building, testing, and maintaining them.

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Troubleshooting & Updates: Help fix issues and assist with software upgrades.

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Testing: Help create and manage testing plans and work with users to test systems.

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Coordination: Work with different departments to ensure systems are well-supported.

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Teamwork: Collaborate with various professionals to keep systems stable and functional.

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Documentation: Keep records updated and follow change management rules.

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On-Call Support: Be available during off-hours as part of a rotation to handle urgent issues.

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Continuous Learning: Stay updated and trained on different systems and tools.

Skills

Must have

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3+ years of IT experience

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we need someone with IT application support experience in Press Ganey’s HRP application and/or RLDatix’s RL6 application.

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Strong critical thinking and problem-solving skills

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Good understanding of business workflows

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Strong teamwork and communication

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Ability to learn new applications quickly

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Experience with non-clinical healthcare systems like:

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Risk management

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Patient experience

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Patient safety

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Initial focus will be on Press Ganey HRP (a tool used for patient experience and performance improvement)

Nice to have

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certification

Other
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Languages

English: C1 Advanced

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Seniority

Senior

Remote India, India

Req. VR-116877

Business Analysis

HLS & Consumer industry

03/09/2025

Req. VR-116877

Apply for Healthcare IT Analyst in Remote India

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