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Healthcare IT Analyst
Successfully
Req. VR-116877
IT Analyst focused on non-clinical healthcare systems (like HR, patient experience, safety systems). Your job is to support, improve, and maintain these systems so they run smoothly and meet user needs.
Daily Operations: Handle requests and projects related to non-clinical software—designing, building, testing, and maintaining them.
Troubleshooting & Updates: Help fix issues and assist with software upgrades.
Testing: Help create and manage testing plans and work with users to test systems.
Coordination: Work with different departments to ensure systems are well-supported.
Teamwork: Collaborate with various professionals to keep systems stable and functional.
Documentation: Keep records updated and follow change management rules.
On-Call Support: Be available during off-hours as part of a rotation to handle urgent issues.
Continuous Learning: Stay updated and trained on different systems and tools.
Must have
3+ years of IT experience
we need someone with IT application support experience in Press Ganey’s HRP application and/or RLDatix’s RL6 application.
Strong critical thinking and problem-solving skills
Good understanding of business workflows
Strong teamwork and communication
Ability to learn new applications quickly
Experience with non-clinical healthcare systems like:
Risk management
Patient experience
Patient safety
Initial focus will be on Press Ganey HRP (a tool used for patient experience and performance improvement)
Nice to have
certification
Languages
English: C1 Advanced
Seniority
Senior
Remote India, India
Req. VR-116877
Business Analysis
HLS & Consumer industry
03/09/2025
Req. VR-116877
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