Cloud Support Engineer for Server Management

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Bengaluru, India

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Technical Support (SL2)

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BCM Industry

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07/01/2026

Req. VR-120024

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Project description

We are seeking a dedicated Cloud Support Engineer to manage patching, maintenance, and overall server management for cloud-based infrastructure. This offshore role requires expertise in both Azure and AWS server technologies with a focus on maintaining security, compliance, and operational excellence across all server environments.

Responsibilities
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Server Management: Administer and maintain Windows and Linux servers on Azure and AWS platforms

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Patch Management: Plan, test, and deploy security patches and updates across all server environments

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Maintenance Activities: Perform routine maintenance tasks, including system updates, configuration changes, and health checks

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Monitoring and Alerting: Implement comprehensive server monitoring and proactive alerting systems

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Security Compliance: Ensure servers comply with security policies and industry standards

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Capacity Management: Monitor server performance and plan for capacity upgrades

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Incident Response: Provide timely response to server-related incidents and outages

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Automation: Develop scripts and automation for routine maintenance tasks

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Documentation: Maintain server inventory, configuration documentation, and procedures

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Vendor Coordination: Coordinate with cloud providers for support and escalations

Skills

Must have

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Experience: 6 to 8 years of server administration experience in cloud environments

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Cloud Platforms: Strong knowledge of Azure Virtual Machines and AWS EC2 services

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Operating Systems: Expertise in Windows Server and Linux administration

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Patch Management: Experience with Windows Update Services, WSUS, or similar tools

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Scripting: Proficiency in PowerShell, Bash, Python, or similar automation tools

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Monitoring: Experience with server monitoring tools and SIEM solutions

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Networking: Understanding of cloud networking concepts and troubleshooting

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Certifications: Microsoft Azure Administrator, AWS SysOps Administrator, or equivalent (preferred)

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Configuration Management: Experience with Ansible, Puppet, or similar tools (preferred)

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Containerization: Knowledge of Docker and container orchestration platforms (preferred)

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Security Tools: Familiarity with vulnerability scanning and security assessment tools (preferred)

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ITIL Certification: Understanding of ITIL processes and incident management (preferred)

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Backup Solutions: Experience with cloud backup and disaster recovery solutions (preferred)

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Skills and Competencies

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Strong technical troubleshooting abilities

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Excellent organizational and time management skills

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Ability to prioritize multiple tasks and projects

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Strong documentation and communication skills

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Detail-oriented with focus on quality and compliance

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Ability to work flexible hours for maintenance windows

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Customer service mindset for internal stakeholders

Nice to have

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NA

Other
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Languages

English: A1 Beginner

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Seniority

Regular

Bengaluru, India

Req. VR-120024

Technical Support (SL2)

BCM Industry

07/01/2026

Req. VR-120024

Apply for Cloud Support Engineer for Server Management in Bengaluru

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