Client Reliability Engineer / Technical Project Manager

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Remote Mexico, Mexico

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Software - Other

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Cross Industry Solutions

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06/11/2025

Req. VR-118857

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Project description

Our Client is one of largest TV providers in North America and we are looking for a Client Reliability Engineer with strong Technical Program Management skills to lead the reliability improvement roadmap across our streaming applications.

Responsibilities
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This hybrid role combines program ownership, technical depth, and analytical discipline, driving end-to-end KPI improvement initiatives across multiple client platforms (Roku, FireTV, iOS/tvOS, Android/AndroidTV. Web, Tizen, etc.). You'll oversee the lifecycle of reliability programs from identifying opportunities through KPI data, coordinating investigations, aligning stakeholders, and tracking progress to measurable improvement.

Skills

Must have

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Proven Technical Program Management experience owing complex, cross-functional reliability or platform improvement initiatives

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Strong data analysis skills

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Background in system engineering or client platform development

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Excellent verbal and written communication

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Demonstrated ability to drive alignment and accountability across multiple teams and vendors

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Ability to utilize AI and automation tools to enhance operational efficiency

Nice to have

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Experience with streaming technologies (HLS, DASH, DRM systems)

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Familiar with video player metrics and instrumentation

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Knowledge of CDN performance, caching behavior, and ad tech

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Experience using observability tools (Grafana, Prometheus, NewRelic, etc.)

Other
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Languages

English: C1 Advanced

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Seniority

Senior

Remote Mexico, Mexico

Req. VR-118857

Software - Other

Cross Industry Solutions

06/11/2025

Req. VR-118857

Apply for Client Reliability Engineer / Technical Project Manager in Remote Mexico

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