Charles River Development (CRD) Support Specialist

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Hong Kong, Hong Kong

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Other Vendor specific (Quantum, Coremont etc.)

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BCM Industry

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03/06/2026

Req. VR-123174

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Project description

The Charles River Development (CRD) support specialist is responsible for the Charles River Development solution. The CRD support specialist will support the clients Project Managers and Traders.

Responsibilities
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Work closely with PMs and internal stakeholders; manage communications to the trading staff, PMs and internal stakeholders regarding issues/resolutions.

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Solve technical trading-related issues independently where possible or leverage teammates as necessary. Escalate to application and infrastructure subject matter experts (internally or at vendors) when appropriate.

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Document and review knowledge base to provide the most effective solutions to trading issues.

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Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested.

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Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases.

Skills

Must have

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4-5 years of experience

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Prior support experience with Charles River Development (CRD)

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Order Mgmt and Trade Execution System

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is preferable; understanding of workflow and development experience is a must

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Knowledge of Fix, Bloomberg, Exe or any other OMS experience will also be acceptable

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Hands-on technical experience in an application support

Nice to have

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C# development to contribute to small platform enhancement is a plus

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SQL: Experience to write complex queries

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Scripting

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Python / Powershell / Bash

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Windows/Unix server knowledge (health checks, logs review, services restart etc.)

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Experience in supporting order flow management between the trading desk and brokers

Other
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Languages

English: C2 Proficient

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Seniority

Senior

Hong Kong, Hong Kong

Req. VR-123174

Other Vendor specific (Quantum, Coremont etc.)

BCM Industry

03/06/2026

Req. VR-123174

Apply for Charles River Development (CRD) Support Specialist in Hong Kong

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