Application /Support Analyst

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Remote India, India

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Business Analysis

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HLS & Consumer industry

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02/09/2025

Req. VR-116844

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Project description

This is a support-focused IT role for non-clinical applications used in healthcare or hospital environments. You'll be responsible for:

Daily operations of various software applications
Troubleshooting and maintenance
Testing and validation
Documentation and change management
Cross-functional coordination
On-call support

Responsibilities
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Understand how these applications support hospital operations

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Troubleshoot and maintain these systems

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Work with different departments (IT, facilities, security, etc.)

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Document processes and follow change management protocols

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Be flexible and responsive, especially during off-hours

Skills

Must have

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+ years of IT experience

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Strong critical thinking and problem-solving

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Good business understanding of operational workflows

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Excellent communication and teamwork

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Ability to learn new applications quickly

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Experience with non-clinical systems like:

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HVAC

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Facilities work order management

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Key management

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Risk/feedback reporting

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Security incident reporting

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Class tracking

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Membership management

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================

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For PTS-016, we need someone for IT application support that has experience with one or more of the applications listed in the requisition (Compete, Keystone/ SimpleK, MD Staff, Omnigo, RL6/Converge, TMS (Accruent), Trane/TracerEnsemble). The role also requires experience interacting with customers, identifying and gathering business requirements, testing/validation of applications.

Nice to have

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Certifications

Other
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Languages

English: C1 Advanced

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Seniority

Senior

Remote India, India

Req. VR-116844

Business Analysis

HLS & Consumer industry

02/09/2025

Req. VR-116844

Apply for Application /Support Analyst in Remote India

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