Application Analyst - Salesforce Health/Marketing Cloud

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Remote India, India

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Business Analysis

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HLS & Consumer industry

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01/09/2025

Req. VR-116874

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Project description

We are seeking a skilled Application Analyst to support and enhance our Salesforce Health Cloud and Marketing Cloud platforms. This role involves managing non-clinical applications, ensuring smooth operations, and collaborating with cross-functional teams to deliver high-quality solutions. You'll play a key role in troubleshooting, testing, and maintaining application stability in a dynamic, multidisciplinary environment.

Responsibilities
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Manage day-to-day operations of non-clinical applications, including design, build, testing, and maintenance.

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Troubleshoot system issues and support software updates and implementations.

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Develop and maintain testing protocols; coordinate testing with end users.

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Collaborate across departments to support application needs and enhancements.

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Maintain system documentation and follow change management procedures.

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Participate in an on-call rotation for off-hours support.

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Stay updated on departmental tools and cross-train in relevant areas.

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Analyze complex data to support stable operations and continuous improvement.

Skills

Must have

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3+ years of IT experience in application support or analysis.

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Strong critical thinking and analytical skills.

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Solid understanding of business operations and workflows.

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Excellent communication, collaboration, and team skills.

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Ability to learn new applications quickly and adapt to changing priorities.

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Hands-on experience with:

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Salesforce Health Cloud

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Salesforce Marketing Cloud

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Experience in healthcare or non-clinical application environments.

Nice to have

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Familiarity with system design, documentation, and validation processes.

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Exposure to global or remote work environments.

Other
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Languages

English: C1 Advanced

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Seniority

Senior

Remote India, India

Req. VR-116874

Business Analysis

HLS & Consumer industry

01/09/2025

Req. VR-116874

Apply for Application Analyst - Salesforce Health/Marketing Cloud in Remote India

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