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Anaplan Support Consultant
Successfully
Req. VR-121308
The Anaplan Support Consultant is an experienced multi-skilled professional with hands-on experience in Anaplan model development/Support experience. He/she is a good team player who is part of a team responsible for delivering end-to-end application development and Operations Support.
Troubleshoot and provide solutions, Root Cause Analysis for incidents raised by business users/L1 team.
Troubleshoot issues related to application access, process, scripts, etc.
Handles Anaplan planned downtimes individually.
In case of incident with a product quality issue, ensure PR is created and tagged against the incident before closing it.
Perform UAT testing for projects owned by operations like new market adoption, simple logic change, etc.
Prepare, present changes in change advisory board and own production implementation.
Coordinate and manage discussions with other support teams and business users.
Effectively communicate with stakeholders and business users.
Think creatively to solve the user problem with a holistic and simple solution.
Drive best practices within teams with respect to operations standards and guidelines.
Ability to learn and adapt to new frameworks/technologies.
Must have
Should have strong knowledge of Anaplan Connect, ALM Sync, NUX and Cloudworks.
Should have completed Anaplan Level 1/Level 2 certification.
Should have strong knowledge of troubleshooting and resolving incidents raised by business users and L1 Support.
Good knowledge of troubleshooting and fixing job execution failures.
Ability to analyse /root cause the PRs created for the Anaplan support models.
Prior work experience in Anaplan Support projects.
Good communication skills.
Nice to have
Basic knowledge of Cloud Services
Knowledge in SRE, ITIL, AgileOps
Able to work independently and interact with the business community, L3 team to come up with solutions.
Knowledge of testing tools like Playwright / Selenium.
Languages
English: B2 Upper Intermediate
Seniority
Regular
Bengaluru, India
Req. VR-121308
Other Consulting
HLS & Consumer industry
27/02/2026
Req. VR-121308
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