Level 2 Support SME - Murex Technical,



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Project Description

The role is for L2 Murex technical support responsible to provide BAU support.


    • Environment action request (refresh, restart, reset password, batch runs, eod runs)
    • Raise case to vendor for any issues in Production.
    • Update the kanban board with enough details for the entire team to understand
    • Update / Draft SOP for L1.
    • Infra maintenance - onsite support, pre and post activity, verification
    • Infra/application monitoring (usage and utilization monitoring)
    • Check on every Monday that CR are closed after the weekend's implementation related to STP.
    • Tracing of expected trade in MxML workflow
    • Document knowledge/process into Confluence on regular basis.
    • Execute the MXML purge every weekend as part of regular system maintenance
    • Regular environment refresh for UAT (RM environments refresh, periodic backup..)
    • Follow up on the UAT incidents / JIRA cases, reviewing them regularly and provide updates.
    • First point of contact and investigation for UAT related issues.
    • Setup the interfaces related to UR with STP requirement.
    • Running regression / performance / stress test for related Urs
    • Ensure the MXOSP, MRV is setup for UR related to BO (Fixings advises, Settlements messages, Payments documents), COLLATERAL & Margin Calls.


Must have

    Mandatory Skills:

    Experience with Murex Application previously (Mx2.11, Mx3.1 (preferred))
    Managed UAT environment support
    Knowledge on MQ, Linux, Solaris, Sybase a plus
    AWS certification
    ITSM certification
    3 years in Murex Dev / Support

    Core technical competency required:
    • Sun Solaris; Linux;
    • SQL, preferably in Sybase ASE
    • Unix Shell Scripting, Perl

    • Ability to perform impact analysis in a structured manner.

Nice to have

    Desired Skills:
    1) Experience in JAVA/XML( will be an added advantage).
    2) Experinece in Shell Scripting ( experience in perl scripting will be an added advantage).
    3) Experience on Any treasuly application other than Murex (Will be an added advantage)
    4) Experience in Operatins System like Unix /Soalris/HP-UX/Windows
    5) Experience in Various version of Murex will be an added advantage.
    6) Knowledge of one or more Scheduling tool such as control m


English: C2 Proficient



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