Level 2 Support SME - Murex Functional,
Hyderabad, IN


Hyderabad, IN

Office Address

Project Description

The role is for L2 Murex Functional support responsible to provide BAU support.


    • Provide BAU support for EOD batches and ensure critical batches are sent as per SLA (CPMS/GL) including batch recovery and adhoc rerun of batches in production
    Document knowledge/process into Confluence on regular basis.
    • Manage regular standard change requests from users that need to be deployed into the production application which are BAU reporting related (PLVA portfolio addition/removal of daps due to portfolio closure)
    • Weekend Maintenance (LP/PP+ adhoc purges)
    • Recurring requests in production (RBI Stress runs/OIS Discounting/CCIL runs)
    • SOP related adhoc Incidents troubleshooting ( warehouse repair , basic SQL extraction , basic dyn table extraction etc )
    • UAT Support: Running regression related UR's (mtep related reports + EOD runs)
    • Restoration of db dumps for reruns, adhoc load, bring up cvm/cvm env
    • Response/update to jira issues and service requests
    • Raise change requests for daily and monthly implementations
    • Restoration of binary dumps
    • Infra activities, eg. LV for OS patches, security patches
    • Close CR changes
    • Raise CR to adding and removing portfolios for FXPL,IRCAP
    • Data download requests, and raise CR for data download, DB masking and transfer dumps to UAT, and loading
    • Send dumps to murex for investigations
    • Connectivity testing with upstream and downstream


Must have

    • Murex Infra/MxML/BO(MxML/Core)/market data.
    • At least 2+ years of murex hands on support knowledge where he is able to support BO/FO desks

Nice to have



English: C1 Advanced



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