1. Creation and assignment of SD requests.
2. Tasks implementation within the SD system.
3. Processing emails and other correspondence related with the SD project.
4. Work with users. Receiving calls. Consulting users by phone about questions within the competence of SD coordinators.
5. Work with SD engineers. Interaction with different lines of support specialists for acceleration of solving process.
Business Correspondence, WorkGroup, Stress resistance, Analytical Skills, Big Data, Microsoft, Business Ethics, Responsibility, Flexibility, Multitasking, Communication Skills, Adaptability, Adult Education, Microsoft Outlook
Nice to have
Contact Centres > Call Centres
Russian: C2 Proficient
English: A2 Elementary
Help Desk Support Coordination