Position

Junior IT Coordinator,
Kyiv

Project Description


Coordinator SD

Responsibilities


    1. Creation and assignment of SD requests.
    2. Tasks implementation within the SD system.
    3. Processing emails and other correspondence related with the SD project.
    4. Work with users. Receiving calls. Consulting users by phone about questions within the competence of SD coordinators.
    5. Work with SD engineers. Interaction with different lines of support specialists for acceleration of solving process.

Skills


Must have

    Business Correspondence, WorkGroup, Stress resistance, Analytical Skills, Big Data, Microsoft, Business Ethics, Responsibility, Flexibility, Multitasking, Communication Skills, Adaptability, Adult Education, Microsoft Outlook

Nice to have

    Contact Centres > Call Centres

Languages


Russian: C2 Proficient

English: A2 Elementary

Seniority


Junior

Work Type


Help Desk Support Coordination

Ref Number


VR-54207

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