Java Developer,



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Project Description

he Production Support (L3) Analyst provides analytical and technical support for large scale banking application. Role requires a strong application support background.

The ideal candidate will be viewed as being a Java and Oracle subject matter expert with experience in microservices. The position requires the ability to communicate complex functional and technology solutions across differing audiences including technical, managerial and vendor.
General Experience:
• 3 years of IT experience, with at least 2 years of programming/development experience.
• Preferably experienced in the Banking/Finance sector.
• Prior experience in managing and handling huge batch processing application will be a big plus.

Education & Qualification:
• BS/Engineering graduation in Computer Science or equivalent.


    • The Level - 3 production support analyst is expected to be detail oriented, be able to work independently, as well as work closely with our onshore and offshore teams (L1, L2 and development team).
    • Interact with our internal customers.
    • Triage and investigate user service requests and incidents comprising of application and data issues, then identify the source of the issue and determine possible solutions using deep technical and functional knowledge of our application.
    • Creating problem tickets and defects using project standards.
    • Identify system bottlenecks and opportunities for process improvements.
    • Support process improvements to continuously improve the stability and performance of the application portfolio.
    • Prioritize workload, provide timely and accurate resolutions.


Must have

    • Core Java (Multithreading, Collection framework etc)
    • Oracle DB, PL SQL
    • Python
    • Autosys
    • Shell scripting in Linux
    • Memory Management

    Good/Intermediate knowledge in:
    • Load balancing
    • DB performance tuning
    • Apache Spark
    • Kafka
    • Zookeeper
    • REST Web services framework
    • Eclipse/ IntelliJ
    • Jira
    • TeamCity
    • GitHub
    • FitNesse acceptance testing
    • Maven, Unix

Nice to have

    • Experience having engaged with various stakeholders (Business users, BA's & support analysts) at different management levels.
    • Expertise in Resolution, Problem/Incident Management, Operational Readiness, Application Monitoring, Service Analytics and Reporting, Incident Triage and Change/Configuration Management.


English: B2 Upper Intermediate



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