Position

IT Automation Engineer with Moogsoft/Netcool,
Remote Poland

Location


Remote Poland

Office Address


Project Description


You'll be working in the GM D&S Automation team, based in Poland. We analyze, build, test and deploy our own automations, while also deploying vendor automation and monitoring tools. These solutions are leveraged by the production support teams under GM D&S to reduce manual effort and increase monitoring coverage. We also contribute to IB wide projects which have similar objectives.

Responsibilities


    Do you have a knack for technology and like to reduce manual work? Are you at your best when analyzing, developing, testing and building your own solutions? We're looking for someone like that to:
    • Support several programs to build solutions that will help our support teams to reduce manual effort
    • Uphold high standards for reducing manual work via automation and monitoring tools
    • Contribute expertise to the management of existing and new IT products and services
    • Define workarounds for known errors, initiate and help to deliver process improvements
    • Maintain a knowledge database and automation performance
    • Help the teams to identify, automate and reduce tasks
    • Share knowledge and enable non-automation team members
    • Collaborate with development and infrastructure teams to tailor and improve tools and services

Skills


Must have

    Your expertise

    • Knowledge on Automation technologies such as: Automation Anywhere, IPCenter, and custom (scripts) solutions.
    • Knowledge on Monitoring tools such as: Splunk and AppDynamics.
    • Knowledge on Alerting tools such as: Moogsoft and Netcool.
    • A natural ability to solve complex issues.
    • Experience in a role like this (e.g. previous Automation/Transformation based roles)
    • Have fundamental IT skills across Windows, UNIX, SQL and ITIL
    • A proven level of comfort and confidence facing off and interacting with senior IT management

    You are:

    • Capable of understanding client needs and translating this into our solutions
    • A strong team player looking to add value to their team
    • A client centric and service driven individual
    • Able to interact with a diverse teams and stakeholders
    • Proactive in your approach to all tasks and responsibilities
    • Comfortable learning, analyzing and executing automation and monitoring deployment processes
    • Able to analyze user requirements, craft a solution, test, deploy and support said solution
    • Experienced managing a diverse workload

Nice to have

    • Previous experience working within Scrum
    • Some experience working with Azure cloud services

Languages


English: C1 Advanced

Seniority


Regular

Relocation package


If needed, we can help you with relocation process. Click here for more information.

Work Type


Technical Support (SL2)

Ref Number


VR-60928

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