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Luxoft, a DXC Technology Company, (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Luxoft uses technology to enable business transformation, enhance customer experiences, and boost operational efficiency through its strategy, consulting, and engineering services. Luxoft combines a unique blend of engineering excellence and deep industry expertise, specializing in automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. For more information, please visit www.luxoft.com

Position:

Process Analyst, Moscow

Project Description

Change Management team is looking for process analyst to help us with transformation of Efficiency Monitoring function. This function was historically busy with maintaining proper level of documentation on Luxoft processes (policies, process descriptions, ISO-related documentation) and we plan to take it to the next level.

Key goals will be to ensure that these documents really work, constantly probing for areas where this is not happening and fixing it. This initiative is a part of bigger effort to make our internal procedures more transparent, data-driven and client-centric.

Apply if you want to be a part of dynamic team, immerse yourself in international environment and shape the future of our organization.

Responsibilities

• To develop/update corporate documents (policies, process maps, guides, instructions) – alone or jointly with subject matter experts
• To lead development and support of various platforms ensuring process transparency – Q&A platforms, portals, service catalogues
• To maintain ISO-related documentation, plan ISO audit, provide on-site audit support

Skills

Must

• Ability to describe business processes in clear, concise and structured way
• English proficiency is at least Upper Intermediate
• Excellent communication skills
• Structured, disciplined mind
• Business-oriented not bureaucracy-oriented person

Nice to have

• Knowledge of ISO standards
• Strong proficiency in MS PowerPoint, Visio

Languages

  • English: Upper-intermediate
WHERE

Moscow

Work Type

Functional/System Analysis

Seniority Level

Regular

Ref number
VR-45712
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