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Luxoft, a DXC Technology Company, (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Luxoft uses technology to enable business transformation, enhance customer experiences, and boost operational efficiency through its strategy, consulting, and engineering services. Luxoft combines a unique blend of engineering excellence and deep industry expertise, specializing in automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. For more information, please visit www.luxoft.com

Position:

Координатор (Help Desk), Omsk

Project Description

Coordinator SD

Responsibilities

1. Creation and assignment of SD requests.
2. Tasks implementation within the SD system.
3. Processing emails and other correspondence related with the SD project.
4. Work with users. Receiving calls. Consulting users by phone about questions within the competence of SD coordinators.
5. Work with SD engineers. Interaction with different lines of support specialists for acceleration of solving process.

Skills

Must

1. Higher educational
2. Business correspondence
3. Personal skills: ability to work in a team, multitasking, responsibility, easy educability, communicable
4. English intermediate or better.
5. Personal skills: ability to work in a team, multitasking, responsibility, easy educability, communicable

Nice to have

Experience to work in a call-centre, an operator etc.

Languages

  • English: Intermediate
WHERE

Omsk

Work Type

Help Desk Support

Seniority Level

Junior

Ref number
VR-45005
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