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Luxoft, a DXC Technology Company, (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Luxoft uses technology to enable business transformation, enhance customer experiences, and boost operational efficiency through its strategy, consulting, and engineering services. Luxoft combines a unique blend of engineering excellence and deep industry expertise, specializing in automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. For more information, please visit www.luxoft.com

Line of Business:

Financial Services

Position:

Delivery Manager, Warsaw

Project Description

Our client is a partner with the Bank's clients in identifying and delivering infrastructure services that are cost effective and strategically aligned with the business goals of the Bank. Delivery Manager is horizontal function that span across all business divisions and functions.
The position offers the opportunity to work in an exciting environment interacting with customers and professional and experienced colleagues globally.
The Delivery Management Team is trusted advisors and partners to the Business, providing leadership for technology infrastructure solutions which meets both Business and Technology goals. Engagement is required across both the Business / Application Development stakeholder teams.

Responsibilities

• Deliver medium/high complexity infrastructure services to our consumers from initiation to checkout and delivery. Platform includes Linux, Windows, Database, Web Services, Storage, and Virtual Machines.
• Confirm scope, define implementation approach, track milestones, manage delivery risks & issues.
• Engage respective teams as required; System Integration, Operations, IT Risk, Networks, Engineering, Product Management, Provisioning, and Access Management to deliver a consistent high quality service.
• Manage multiple simultaneous global initiatives. Provide day to day support of our delivery services.
• Produce delivery plans, minutes, status reports and risk logs.
• Communicate with stakeholders and clients at different levels of the organization on status and risks.
• Build a trusted partnership with our clients. Ensure timely delivery of IT solutions aligned to the client's requirements while supporting the strategic objectives of the organization. Ensure project milestones are consistently being met.
• Support our clients and users with their delivery requests through the ServiceNow Ordering Platform.
• Maintain quality of service by supporting and adhering to organizational standard operating procedures.

Skills

Must

• Minimum 5 years of project/delivery management experience in a financial institution or comparably large organization. Demonstrated progression in responsibilities.
• Extensive experience with working in a global organization involving cross functional project team and client base.
• Experience in IT Infrastructure Technology across multiple platforms; Windows, UNIX, Database, Storage, Web Services and networks.
• Possess strong client relationship management experience.
• Strong English verbal / written communication skills & ability to interact effectively with various levels of management.
• Demonstrate a strong sense of personal accountability in providing end-to-end service delivery.

Nice to have

• Strong mindset on continuous improvement of our product and service quality.
• Proven track record in the execution of infrastructure service delivery that meets the client expectations.
• Spoken German would be an advantage.

Languages

  • English: Advanced/Fluent

Relocation package

If needed, we can help you with relocation process. Click here for more details:

WHERE

Warsaw

Work Type

Engineering Project Management

Seniority Level

Regular

Ref number
VR-45293
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