• On-boarding/transfer/termination process coordination and support
• Hiring pipeline tracking and reporting
• Time tracking and absence requests coordination
• Regular and ad-hoc reporting development
• Maintaining project governance
• Invoices processing
• Expense requests processing
• Travel planning and coordination
• Team events, workshops and client visits organization
• Management meetings organization, meeting minutes and actions tracking
• Standard Operational Procedures
• Facilitate and prepare regular transition/ program status and governance documents
• Creation of client SOW
• Coordination between internal and client teams
• Coordination with the recruiting team and internal recruiting systems, including updating of job specs for internal and client use
Scheduling interviews with client by checking the client's calendar and co-ordinating with resourcing teams across geographies to arrive at a conducive time slot
• Work order tracking - Creation of new work orders, ensure that the tracker is up to date so that current status can be gathered quickly, follow up with clients on work orders that are about to expire and raise new ones to continue them
• Maintain the internal Excelian mailing list to ensure that all the team members are part of that and communications can be sent easily
Must• Fluent English
• Advanced MS Office skills, especially Excel
• Experience in PMO / administrative / role
• Excellent communication skills
• Proactive approach and flexible attitude
• Analytical and problem-solving skills
• Experience of gathering detailed information and consolidating/summarizing
• Ability to understand and work in a multi-cultural environment .
. Effective presentation skills and process stream lining experience.
. Service Work order preparation and management.
. Resource On boarding process management
. Resource time sheet management
. Provide assistance for collating and coordinating Project dashboards used to measure the teams performance.
Nice to haveKnowledge of Jira and Confluence
- English: Intermediate