Bright minds,
sharp solutions

Luxoft is a global IT service provider of innovative technology solutions that delivers measurable business outcomes to multinational companies. Its offerings encompass strategic consulting, custom software development services, and digital solution engineering. Luxoft enables companies to compete by leveraging its multi-industry expertise in the financial services, automotive, communications, and healthcare & life sciences sectors. For more information, please visit the website.

Line of Business:

Financial Services


Windows System Administrator / L3 Support Engineer, Sofia

Project Description

On behalf of our customer, the large development bank we are looking for experienced Desktop Security Engineer .
The incumbent will work in the End-User and Workplace Computing Team, which is responsible for the evaluation, testing, and implementation of emerging technologies in the desktop and mobile computing areas. The division is responsible for the strategy and engineering of the Windows end-user platform and associated products.
An Desktop Engineer is responsible for engineering & Tier III support for the Windows Client platform for geographically widespread 29000+ Endpoints.


• Perform troubleshooting for incidents that require software and network forensic analysis, in close collaboration with other client services teams.
• Document detailed incident & problem analysis for major system disruptions.
• Support of EU time zone users;



• Proven experience as a seasoned Systems Administrator of Windows 10 client/server and Microsoft Office 365 SaaS solution and applications such as Word, Excel, PowerPoint, Outlook, OneDrive, Yammer, Teams, Skype and Cisco Jabber to maintain stable and effective desktop platform.
• Experience with scripting and programming technologies.
• Broad understanding of Operating Systems, their basic construct and main characteristics. In depth Windows experience is a must.
• Experience with virtual/remote desktop & application platforms such as Citrix XenDesktop, XenApp Server, XenServer/VMware ESX and Cisco AnyConnect VPN

Nice to have

• Knowledge of Scripting using Visual Studio .Net, VBScript, PowerShell, WMI & ADSI with VB/J script • Good understanding of internet protocols (TCP/IP, DNS, LDAP, XML), Windows Networks (Active Directory, WINS, NETBIOS, NDIS), and Network Security.
• Certification in ITIL V3 Foundation in Service Management is a plus.


  • English: Upper-intermediate

Relocation package

If needed, we can help you with relocation process. Click here for more details:



Work Type

IT Infrastructure Engineering

Ref number

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