Luxoft is a global IT service provider of innovative technology solutions that delivers measurable business outcomes to multinational companies. Its offerings encompass strategic consulting, custom software development services, and digital solution engineering. Luxoft enables companies to compete by leveraging its multi-industry expertise in the financial services, automotive, communications, and healthcare & life sciences sectors. For more information, please visit the website.
The incumbent will work in the End-User and Workplace Computing Team, which is responsible for the evaluation, testing, and implementation of emerging technologies in the desktop and mobile computing areas. The division is responsible for the strategy and engineering of the Windows end-user platform and associated products.
An Desktop Engineer is responsible for engineering & Tier III support for the Windows Client platform for geographically widespread 29000+ Endpoints.
• Document detailed incident & problem analysis for major system disruptions.
• Support of EU time zone users;
Must• Proven experience as a seasoned Systems Administrator of Windows 10 client/server and Microsoft Office 365 SaaS solution and applications such as Word, Excel, PowerPoint, Outlook, OneDrive, Yammer, Teams, Skype and Cisco Jabber to maintain stable and effective desktop platform.
• Experience with scripting and programming technologies.
• Broad understanding of Operating Systems, their basic construct and main characteristics. In depth Windows experience is a must.
• Experience with virtual/remote desktop & application platforms such as Citrix XenDesktop, XenApp Server, XenServer/VMware ESX and Cisco AnyConnect VPN
Nice to have• Knowledge of Scripting using Visual Studio .Net, VBScript, PowerShell, WMI & ADSI with VB/J script • Good understanding of internet protocols (TCP/IP, DNS, LDAP, XML), Windows Networks (Active Directory, WINS, NETBIOS, NDIS), and Network Security.
• Certification in ITIL V3 Foundation in Service Management is a plus.
- English: Upper-intermediate
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