Bright minds,
sharp solutions

Luxoft is a global IT service provider of innovative technology solutions that delivers measurable business outcomes to multinational companies. Its offerings encompass strategic consulting, custom software development services, and digital solution engineering. Luxoft enables companies to compete by leveraging its multi-industry expertise in the financial services, automotive, communications, and healthcare & life sciences sectors. For more information, please visit the website.

Line of Business:

Financial Services


Regular/ Senior SL3 Support Engineer, Krakow

Project Description

Team is responsible for the set of settlement and confirmation applications inside the top tier investment bank. The L3 support team is an integral part of a highly effective back-office environment. As a result, the successful candidate will need to be highly committed, and be able to build very close working relationships with both the business, development and production services teams. They will have a strong focus on ownership and commitment to completing deliverables in a timely way.


Main aspect of the role is to support and maintain bank-wide settlement and confirmation applications. It involves resolving production issues as the third line of support - fixing bugs, answering questions from business and Level-2 support.
The candidate should have a consistent track record of demonstrating initiative, collaboration, and strong teamwork skills.
He/she will think out of the box and adds value to discussions. Furthermore, he/she will take direction and have a strong focus on delivery.
Scope of responsibilities will include working in a team taking direction from others for assigned tasks and on some occasions leading individual tasks as part of a larger project.
Please note - occasional work in the evenings or weekends may be required (with appropriate compensation)
Person will have a chance to gain experience in areas of the Settlements and Confirmations of derivative instruments. This is a very exciting overlap between technology and business groups.
Business trips to London may be required for initial period.



• Good knowledge of Java (nice to have - Java 8), Junit, Spring, Hibernate
• Unix skills (Solaris/Linux)
• Good knowledge of SQL (preferably Oracle, nice to have Sybase )
• Familiarity with Agile development methodologies
• Experience with Apache Tomcat along with good understanding of different architectures
• Excellent communication skills are required - the successful candidate will communicate across the regions
• Strong team player prepared to take responsibility for tasks, and ownership of issues

Nice to have

• Git, Maven, Groovy
• Continuous integration
• Bash programming, Perl


  • English: Intermediate

Relocation package

If needed, we can help you with relocation process. Click here for more details:



Work Type

Technical Support (SL2/SL3)

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