Bright minds,
sharp solutions

Luxoft is a global IT service provider of innovative technology solutions that delivers measurable business outcomes to multinational companies. Its offerings encompass strategic consulting, custom software development services, and digital solution engineering. Luxoft enables companies to compete by leveraging its multi-industry expertise in the financial services, automotive, communications, and healthcare & life sciences sectors. For more information, please visit the website.

Position:

Test Automation Support engineer, Bucharest

Project Description

Our project is centered upon an automated testing framework for which we have to provide the implementation of new features, maintenance and support. We are looking for a support engineer to add to our team.

Responsibilities

The responsibilities will include:
- Monitoring of the framework website to ensure it is up and running within expected parameters
- Investigating issues received from end users on the support mailing list and communicating back the outcome
- Work closely with the dev and test teams to offer all information needed in order to solve issues received from users
- Occasionally help with testing of small features
All communication with the clients is in English so the support engineer must be comfortable with both written and spoken language.

Skills

Must

- Soft skills: troubleshooting and analytical abilities, attention to details, dedication to problem-solving, patience, inclined towards customer service, a quick learner that enjoys self-study
- Basic scripting and programming experience (Python is a plus)
- Basic Linux CMD line user knowledge
- Basic SQL experience
- General knowledge of web applications
- Familiarity with Jira and ClearCase are a plus

Nice to have

AGILE

Languages

  • English: Intermediate

Relocation package

If needed, we can help you with relocation process. Click here for more details:

WHERE

Bucharest

Work Type

Technical Support (SL2/SL3)

Ref number
VR-42277
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