Bright minds,
sharp solutions

Luxoft is a global IT service provider of innovative technology solutions that delivers measurable business outcomes to multinational companies. Its offerings encompass strategic consulting, custom software development services, and digital solution engineering. Luxoft enables companies to compete by leveraging its multi-industry expertise in the financial services, automotive, communications, and healthcare & life sciences sectors. For more information, please visit the website.

Line of Business:

Financial Services


ServiceNow Developer/Administrator, Sofia

Project Description

On behalf of our customer, the large development bank we are looking for experienced ServiceNow Developer.
This position will help in configuring and customizing ServiceNow applications or developing new applications on the platform, along with providing support for the end users.


• Support clients and internal business processes based on ServiceNow platform. In particular, deployed Incident & Problem Management, Asset management and CMDB, Change & Release management, SLM, Service Catalog with customization and build in-house applications
• Assist in developing new custom applications or customizing applications
• Provide production support if needed for the supported applications
• Develop and manage application code, user interface, and third-party integration components
• Develop necessary development documentation as needed e.g. technical design, developer notes, etc.
• Performs core configuration tasks including system policies, business rules and client scripts
• Investigate performance issues, learn troubleshooting tools, and use system logs to find issues



• Bachelor's degree in Computer Science, Management Information, or Electrical Engineering
• 5+ years of experience
• Deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications like SPLUNK, APP Dynamics etc.
• Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
• Expert in JavaScript, jQuery, prototype and Jelly scripting used in ServiceNow.
• Working on creation and customization of complex workflows and custom workflow activities.
• Working with complex UI customization and UI macros.
• Working knowledge of Performance Analytics and Reports
• Excellent written and verbal communications skills

Nice to have

• ServiceNow certification (preferred)


  • English: Advanced/Fluent

Relocation package

If needed, we can help you with relocation process. Click here for more details:




Work Type

Other Packaged Software

Ref number

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