Luxoft is a global IT service provider of innovative technology solutions that delivers measurable business outcomes to multinational companies. Its offerings encompass strategic consulting, custom software development services, and digital solution engineering. Luxoft enables companies to compete by leveraging its multi-industry expertise in the financial services, automotive, communications, and healthcare & life sciences sectors. For more information, please visit the website.
Applications Support Engineer
The team main goal is to process and resolve the problems that clients encounter with Avaya applications telecom solutions they use.
- Communicate with corporate customers in order to find solutions for technical problems.
- Diagnose the system malfunctions by collecting and analyzing logs and the information needed to offer a resolution.
- Engage other internal teams if needed to provide a resolution.
- Some projects may require bug fixing on exiting environments and re-deployments of the applications.
- Perform activities on customer environment like upgrades, applying a patch or changing configurations.
-Unix/Linux and Shell scripting
-Relational Databases (SQL)
- Advanced level of English (spoken and written)
Nice to have:
- Telecom background
- Avaya products knowledge
- Flexible, positive and team oriented attitude
- Excellent communicator with time management and prioritization skills
Nice to haveOOP Basics( C++, Java)
- English: Advanced/Fluent