Position

Configuration and Support Specialist


Project Description

GRR is responsible for development and support of front office technology for the global rates desks. The group develops trading and risk management systems, e-commerce dealing systems, and a full range of feeds that connect front and back office systems

Application is a Fixed Income Exotic Interest Rate Products (IRP) Strategic Risk and Profit and Loss (PnL) system.

Global team located in London, NY and Wroclaw. The successful candidate will report to a lead in London.

Team includes DEV, BA and PM composes of 10 people. There are plans for the Wroclaw team to grow from 0 to 3-4 people.

Responsibilities

- Providing 3rd line application and business support to users of IRP Primo
- Working with DevOps to streamline the release process
- Working with Quant Strats on investigating regression testing breaks
- Enabling new features deployed to risk applications through configuration and testing
- Investigation of ad-hoc production issues and UAT vs production reconciliation breaks
- Delegating dev work to developers (Jira)
- Investigating overnight batch issues
- Ensuring that the results of said batches are fed to all downstream consumers in a timely manner
- Deploying emergency releases
- Configuration (xml, Orchestrator workflows)

Skills Required

Essentials Skills and Qualifications:
• Experience in IT 2nd or 3rd line of support or similar area like testing preferably in banking industry.
• Experience with using SQL, working with XML and json documents.
• Solid problem solving, issue resolution and decision making skill; inquisitive mind
• Good communication skills with fluency in English
• Ability to take ownership of issues from the moment they’re raised all the way to resolution in production

Desired Skills and Qualifications:
• Knowledge of financial / financial instruments area
• Scripting language or programming knowledge is an asset
• Experience in work with distributed teams and in international environment
• Experience with testing
WHERE
Wroclaw
Work Type
SL3 support
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